Shipping Policy – StanzaDeals.com
Last Updated: 2026-07-28
At Stanza Deals LLC, we are committed to providing fast, secure, and transparent shipping for every order. This Shipping Policy explains how orders are processed, shipped, and delivered.
1. Shipping Locations
- We currently ship to customers within the United States.
- At this time, we do not offer international shipping.
2. Order Processing
- Orders are processed Monday through Friday, excluding U.S. public holidays.
- Most orders are processed within 1–3 business days after payment has been successfully verified.
- Orders placed after business hours, on weekends, or on holidays will begin processing on the next business day.
- During periods of high order volume, processing may require additional time.
3. Shipping Methods
Orders are shipped through trusted national carriers, including:
- UPS
- USPS
- FedEx
- Other authorized delivery partners when appropriate
The carrier is selected based on the destination, package size, and delivery efficiency.
4. Estimated Delivery Time
After your order has been processed:
- Standard Shipping: 3–7 business days
- Remote or rural locations may require additional delivery time.
Delivery estimates are provided for convenience and are not guaranteed.
5. Shipping Charges
Shipping charges, if applicable, are displayed during checkout before payment is completed.
Any promotional free shipping offers will be clearly indicated on the website.
6. Order Tracking
Once your order has been shipped, you will receive a shipping confirmation email containing:
- Tracking number
- Shipping carrier
- Tracking link (when available)
Tracking information may require up to 24 hours to become active.
7. Incorrect Shipping Address
Customers are responsible for providing accurate shipping information.
If an incorrect or incomplete address is entered:
- Shipment delays may occur.
- Additional shipping charges may apply.
- Orders returned due to an incorrect address may require repayment of shipping costs before reshipment.
8. Delivery Delays
Although we work with reliable carriers, delivery may occasionally be delayed due to:
- Severe weather
- Carrier operational delays
- Natural disasters
- Peak holiday seasons
- Incorrect shipping information
- Other circumstances beyond our control
We appreciate your patience in these situations.
9. Lost Packages
If your tracking shows that your package has not arrived:
- Verify the shipping address.
- Check with household members or neighbors.
- Contact the shipping carrier.
- Contact our customer support if the issue remains unresolved.
We will assist in investigating eligible lost shipment claims.
10. Damaged Packages
If your package arrives visibly damaged:
- Take photographs before opening the package.
- Contact us within 48 hours of delivery.
- Include your order number and photographs.
We will review the claim and provide an appropriate resolution, including replacement or refund where applicable.
11. Refused or Undeliverable Shipments
Orders returned because they were refused or could not be delivered may be subject to shipping cost deductions before any eligible refund is issued.
12. Shipping Restrictions
Certain products may have shipping restrictions due to carrier regulations or applicable laws.
Where restrictions apply, they will be indicated before checkout whenever possible.
15. Contact Information
If you have questions regarding shipping or delivery, please get in touch with us:
Stanza Deals LLC
720 F Ave, Suite 106
Plano, TX 75074, USA
Email: support@stanzadeals.com
Phone: 972-998-9608
Business Hours: Monday–Friday, 9:00 AM–5:00 PM CST
By using this Site, you acknowledge that you have read and agreed to this shipping policy.